Charged $1 for a background search. Amazingly shallow public record search. Worse than useless because of the time wasted. Whatever, it's a buck.
Then discovered they signed me up for $44.85 monthly subscription service? When? For WHAT?
Well, the terms indicating you're also signing up for a $44.85 membership - a product not described or defined anywhere else on the site - ARE NOT visible on the checkout page. NOT a tab, NOT a popup window that appears right before you click "submit", NOT a text box you have to scroll through, and not in fine type. It's behind a hyperlink of "billing terms".
A membership is not a "billing term". An automatic renewal is not a "billing term". 100% of the reviews on BBB agree with me.
A real world equivalent would be rolling through the supermarket checkout, and the checkout person slips an invisible $44.85 item into every cart without the shopper's knowledge or consent. That same checkout person scans and bags all the items. Later on, when reviewing your receipt you realize you've been charged for this invisible item you don't want, don't need, didn't use, didn't ask for, and now cannot return to get your money back.
Yes, the $44.85 item was in the cart. Yes, you paid for it. Yes, you know that you have to pay for the things you take home from the supermarket. But you didn't ask for it and you would not have purchased it if you were aware of it. You didn't even know it existed because it's not displayed anywhere in the store - it only exists because the checkout person put it there.
This is usually called "deception". 100% of BBB can't be wrong - this company is a scam.
Review about: Checkpeople Membership.
Reason of review: Problems with payment.