Skip to content

Contact CheckPeople Customer Service

CheckPeople Phone Numbers and Emails

Toll-Free Number:

  • (866) 414-6799
Call customer service

Customer Service:

  • (800) 267-2122
    Toll free 24/7

CheckPeople Emails:

support@checkpeople.com
privacy@checkpeople.com
Privacy Inquiries

CheckPeople Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • CheckPeople Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call CheckPeople is (866) 414-6799. 59% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 67% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as CheckPeople may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.

View full overview ›

How to Contact CheckPeople?

Most Popular Number:

(866) 414-6799
Total calls: 1 837 Issues resolved: 142 Last call: Mar 1, 2026

The phone number for CheckPeople customer service is (866) 414-6799. This toll-free hotline is intended to help users with any questions, worries, or problems they may be having with the app or services. If you need help with anything related to your account, including payment questions or how to use the CheckPeople website, this number is available 24 hours a day, 7 days a week.

For people who would rather talk to someone via email, the CheckPeople email address is support@checkpeople.com. This email address is being watched by CheckPeople customer service team, who are ready to help you with any questions, concerns, or issues you may have. You can easily email Checkpeople contact at this address if you have any questions about their customer service, account information, services, or just general questions.

Find the "Contact Us" or "Help" section at www.checkpeople.com to get in touch with CheckPeople online. This section usually has a lot of ways to get in touch with customer service, like a form you can use to ask a question or report a problem. Give as much information as you can about your problem to the customer service staff so that they have all the information they need to help you. Don't forget that the CheckPeople website is made to be easy to use, so it won't be hard to find the help you need.

Checkpeople customer service makes sure that customers can use their services and get help whenever they need it by operating around the clock, seven days a week. You may anticipate having round-the-clock help accessible whether you use the CheckPeople app or the website. Because of Checkpeople's dedication to availability, you may contact their customer support staff at any time of day for assistance with your account, inquiries about their services, or any other problems you may be having.

PissedConsumer Club

Contact Information

CheckPeople Website:

CheckPeople Help Center:

Corporate Office Address:

CheckPeople, Inc
111 N Orange Ave - Suite 800
Orlando, Florida 32801
United States

CheckPeople Rating Based on 251 Reviews

Rating details

1.5
more details
Customer service
Website
Product or Service Quality
Billing Practices

Rating stats

Rating trend

How Good is CheckPeople's Customer Service?

Quintus Xbj
Quintus Xbj
Feels Neutral | Dec 01, 2025

I give it an eight out of 10. Check people answered some questions for me. It’s kind of neat seeing how much trouble friends and enemies are in. This pissed Consumer seems like a pretty cool website.

Read full quote
Makai Wjv
Makai Wjv
Feels Disappointed | Mar 24, 2025

Can’t rate what never was

Read full quote
Calob Bct
Calob Bct
Feels Disappointed | Mar 22, 2025

Follow instructions still didn't find my documents that were supposed to be downloaded? I would like my refund and cancel subscription !

Read full quote
Frady Xgy
Frady Xgy
Feels Disappointed | Jun 21, 2024

This is a rip off

Read full quote
Tasha R Ppq
Tasha R Ppq
Feels Disappointed | Jun 07, 2024

I didn't have one because I never talked to anyone about my problem.

Read full quote
Josetta Ykv
Josetta Ykv
Feels Satisfied | Sep 12, 2023

Excellent

Read full quote

Summary of CheckPeople Customer Service Calls

3.1K TOTAL
CALLS
02:43 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CheckPeople?

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Cancel membership”
  • “Cancel and get refund”

Payments and Charges Question:

  • “Pending unauthorized Transaction”
  • “Charged me twice only wanted it one time”
  • “Because there was a charge for $29.44 to my card that wasn't authorized and I want the money put back on my card I only authorized a payment for trial period”

Account Question:

  • “Account problems”
  • “I thought it was only $1 i called and y'all took 2 accounts off my card. . I was looking at my card and they took $16.00 off”
  • “Customer service I’m not able to access the account”

Refund Question:

  • “Refund”
  • “To get my money back not satisfied at all”
  • “I want a refund now you were only suppose to take 99 cents put my money back on my card please.i am giving you the chance to correct you wrong or there will be a charge back”

Request for Information Question:

  • “Speak to customer service”
  • “Cuz y'all took $29 out of my checking account that I didn't even process and I need my money back ASAP”
  • “I need to speak to someone”

Product/ Service Question:

  • “Got disconnected trying to cancel. Not mad. Just trying to cancelcell”
  • “Background is stuck on step 2”
  • “Illegal withdrawal”

Staff Question:

  • “I have your services, but I don’t know how they start using it just”
  • “I haven't use this service but my card was charged twice”
  • “You said the service was free, then you asked for a dollar, but you took $29. I want my money back, I got scammed keep your report and give my money back now”

Cards Question:

  • “Money was took from my card.”
  • “Y’all keep taking money off my card and I want a refund”
  • “About y'all charging my card”

Return/ Replace Question:

  • “Money return”
  • “I'm 79 years old and not very good with my phone or computer. please return this money as all I have to live on is my social security.”
  • “Get corrected data”

Website/ Application Question:

  • “Take my information off your website, I have a dangerous stalker”
  • “Remove my record from your site”
  • “Website is not canceling. Was cancelled.”

Shipping and Delivery Question:

  • “Did not receive my report and was charged”
  • “I didn't get my report”
  • “I haven't received my file to my email”

Employment Question:

  • “Yes you guys dont allow me to see report ta just give me my 6.99 back that i never told u to take and suspend my accunt just close itke me off with a stub saying i paid and when i finally saw it it was old shes had 3 apts since then”

Other Question:

  • “Can’t open my report”
  • “Took money without my permission”
  • “Because your records are a lie.”

Compare CheckPeople Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about CheckPeople? What happened? What can we help you with?
Submit review Don't show this popup