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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel
- Charge you more then they tell you
Preferred solution: Full refund
They charged me $29.17 and not $1.00 for the free trial.
User's recommendation: Don’t sign up .. scam . They’ll charge you more then they state they are gonna charge you.
Why did i get charged so much
- Whole trial offer is a lie
Preferred solution: Full refund
User's recommendation: Don't believe that 1.00 means 1.00
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerNeed to cancel order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund refusal
Refund request refused
So my refund request for £2.99 and £6.99 was refused after buying two in-game packs from a game called Idle: Mania. This happened last week as i logged in to see that they had announced closure of their game/servers in one days time out of nowhere.
Both packs i purchased on the 25/26th of April require you to log in each day to collect rewards over a 30 day period. Clearly i had only accumulated 4-5 days worth of rewards. On the same day you could no longer find the game in the App store as they took it down immediately. They also took down their facebook page too.
I explained the situation in detail to an Apple employee my as i believe i paid for something i did not receive that was out of my control.
We went through the steps and a refund request was made for me.
The following day my request was refused so i thought surely they may need more information? I requested a review of the request on reportaproblem making sure to include all possible information including what the company themselves had said in-game.
Despite my efforts my review regarding the refund decision was not changed and remained refused. Is this normal? Did i lose my money?
How is this fair? I personally can't believe it as i thought it would be a simple refund as they closed their game down and removed it from the app store out of nowhere.
What would you do in my situation? Should i just give up and take the hit or should i try to get back my money which i have very little of. Thank you
PS.
This is what they said.
End of operation.
Dear players, Thank you for your support and love to Idle Mania. Sadly, the game will be closed due to the end of contract with the game developer.
Thanks again to all players for your support and love for Idle Mania.
Sincerely, Ace of Heroes Operation Team
Preferred solution: Full refund
Money back
- Being enrolled in a membership i did not authorize
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, MassachusettsRefund issue
User's recommendation: I wouldn't use them again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not order this service need refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get information that was promised
Continued unwanted service. Never located the person I was looking for. Never provided me with any documentation that they were in process of searching fon looking for, never showed proof of aea
I got no we’re trying to get a hold of check people for a refund
User's recommendation: Not to use them
Bogus Billing
User's recommendation: Don't use them they have hidden fees
I was charged $27 for membership
User's recommendation: Make sure to cancel free or low cost trials within a day
Unauthorized charges on my debit card.
- No pros
- Scam and liars
- Information was incorrect and now they have my credit card
Preferred solution: Full refund
User's recommendation: Stay away from this place not all info is correct I ran myself to check.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPassword reset does not work
- Cancel account
- Deceitful
Preferred solution: Full refund
User's recommendation: Rip Off Scam Artist
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Stop using your kids in your b.s., it's irrelevant. Keep giving your card information to these garbage websites.. Lesson learned.