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  • Customers like
    • Eventually agreed to refund me 1
    • Eventually decided to refund my money 1
  • Customers don't like
    • Carged without knowing about it 9
    • Charges without authoization or knowledge 6
    • Information was not useful 4

Resolved

I did one of their $1 background checks on someone. The information was not outdated by years, was lacking in all areas and was of no value to me whatsoever. I knew I was under a five-day trial period and made sure I called on the fifth day to cancel or I'd be charged $24.95 monthly, until I cancelled. Well, to make a long story short, they charged me for a 3-month bulk subscription for... Read more

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I had the same experience as the others. I didn't know I was enrolled, got charged for four months, with fee increasing from $1, to $29.95, and then, in third month (probably because I didn't notice the charge on the statement), the charge jumped to $44.95 a month. I called them and asked why that happened. I was told, "That's just our policy" Very slick. Watch your statement for... Read more

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I used checkpeople to do a background check. The information wasn't useful. I noticed a second charge on my account the next month. I called the company and learned about the charge. The person tried to get me to keep the second month, since the charge was processing. I refused to accept the charged, wanted a refund, and canceling the account. The first two times I mentioned refund it was... Read more

Was this review helpful? 1 0

Can anyone tell me how to cancel my membership? They keep taking money from my bank account. I have written to them and all they will do is give me a phone number which I call and have not been able to talk to anyone yet..The first number just makes you sit through them trying to sell you other things. The want to know you age then they tell me I have won free trips, then send me to a... Read more

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They won't let you cancel I cancel with in an hour after I did it then they email me saying call this number to cancel I call the number they say you are canceled I took care of it but the next month comes they do it again call them you get the same *** they will cancel it and it won't happen again it has been 3 months of them taking out 39 dollars and change the only way to cancel them is to go... Read more

Was this review helpful? 1 0

Took the 1.00 special trial and got absolutely nothing out of it. In fact, all I got was the information I submitted. The biggest scam on the internet. Beware of this website!!!! I immediately called to cancel and was assured that no further charges will be made to my account. We'll see about that. Judging by other reviews, they haven't been very honest about their cancellation policies. The... Read more

Was this review helpful? 0 0

preview said infor was available.so i put in my credit card info then got no information. I tried to run the phone lookup repeatedly every time I got no report so I called to cancel my subscription. I talked to a youmg girl with an accent and told her to cancel my service and do not charge my card. she was nice and apologized for this then i was put on hold. then they hung up on me after... Read more

Was this review helpful? 0 1

DON'T USE THIS ONLINE SERVICE! I wanted just a quick check on a phone number that had called me at 1:00AM. The name shown was not the name given me by the caller so I did not want to pay for the info on the person listed. I agreed to the $1.00 charge. My account ended being overdrawn and I was charged $27.50 by my bank for the $29.56 charge by Check People. I have called twice to get my... Read more

Was this review helpful? 0 1

I signed up for a similar scammer: checkmate.com. and almost immediately realized they were scammers because I tested with a person known to have criminal convictions. They came up with zero, so I called them and immediately cancelled, which they refused to do. The checkmate.com telephone person claimed they don't have databases for arrests or for all counties. That means they don't have the... Read more

Was this review helpful? 3 0

I signed up for the trial for ONE DOLLAR. It didn't work and kept saying 'Error processing card'. So after like five tries I was just like okay whatever. Now all of a sudden there are charges on my account for $1 as well as $29.?? that I wasn't aware of. I called and told them I was never able to use the account and told him what it said about my card and he continued to argue with me that I had... Read more

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